# Episode 273: 273. What Taylor Swift can teach leaders about workplace change, with Hollywood screenwriter turned organisational psychologist, Lindsey Caplan

- **Date:** 2026-02-05
- **Guests:** Lindsey Caplan
- **Duration:** 2563s
- **Listen:** https://truthliesandwork.com/273

## Segments (13)

- [The Stephen Colbert lesson: influencing a group is like jumper cables](https://agents.truthliesandwork.com/segments/273-the-stephen-colbert-lesson-influencing-a-group-is-like-jumper-cables.md) — interview, start 0s · [listen](https://truthliesandwork.com/273?t=0)
- [Meet Lindsey Caplan: from Hollywood screenwriter to organisational psychologist](https://agents.truthliesandwork.com/segments/273-meet-lindsey-caplan-from-hollywood-screenwriter-to-organisational-psychologist.md) — interview, start 23s · [listen](https://truthliesandwork.com/273?t=23)
- [What screenwriting taught Lindsey about keeping attention: stakes and structure](https://agents.truthliesandwork.com/segments/273-what-screenwriting-taught-lindsey-about-keeping-attention-stakes-and-structure.md) — interview, start 213s · [listen](https://truthliesandwork.com/273?t=213)
- [The difference between informing and influencing](https://agents.truthliesandwork.com/segments/273-the-difference-between-informing-and-influencing.md) — interview, start 337s · [listen](https://truthliesandwork.com/273?t=337)
- [Start with the end: designing for behaviour change](https://agents.truthliesandwork.com/segments/273-start-with-the-end-designing-for-behaviour-change.md) — interview, start 496s · [listen](https://truthliesandwork.com/273?t=496)
- [What leaders get wrong when driving change](https://agents.truthliesandwork.com/segments/273-what-leaders-get-wrong-when-driving-change.md) — interview, start 750s · [listen](https://truthliesandwork.com/273?t=750)
- [The MOVED Model explained: push vs pull, generic vs personalised](https://agents.truthliesandwork.com/segments/273-the-moved-model-explained-push-vs-pull-generic-vs-personalised.md) — interview, start 903s · [listen](https://truthliesandwork.com/273?t=903)
- [What Taylor Swift's Eras Tour teaches us about engagement](https://agents.truthliesandwork.com/segments/273-what-taylor-swift-s-eras-tour-teaches-us-about-engagement.md) — interview, start 1327s · [listen](https://truthliesandwork.com/273?t=1327)
- [Transmission gap vs ownership gap](https://agents.truthliesandwork.com/segments/273-transmission-gap-vs-ownership-gap.md) — interview, start 1816s · [listen](https://truthliesandwork.com/273?t=1816)
- [Where to start: deciding the behaviour you want](https://agents.truthliesandwork.com/segments/273-where-to-start-deciding-the-behaviour-you-want.md) — interview, start 1918s · [listen](https://truthliesandwork.com/273?t=1918)
- [The one thing Lindsey would ban in the workplace](https://agents.truthliesandwork.com/segments/273-the-one-thing-lindsey-would-ban-in-the-workplace.md) — interview, start 1983s · [listen](https://truthliesandwork.com/273?t=1983)
- [The movie with the greatest story, according to a screenwriter](https://agents.truthliesandwork.com/segments/273-the-movie-with-the-greatest-story-according-to-a-screenwriter.md) — interview, start 2388s · [listen](https://truthliesandwork.com/273?t=2388)
- [One thing to take away and top 3 takeaways](https://agents.truthliesandwork.com/segments/273-one-thing-to-take-away-and-top-3-takeaways.md) — interview, start 2459s · [listen](https://truthliesandwork.com/273?t=2459)