# Meet Dr Hayley Lewis and Paula Brockwell - **Episode:** [110](https://agents.truthliesandwork.com/episodes/110.md) (2024-06-27) - **Type:** panel-interview - **Tags:** guest, introduction, occupational-psychology - **Time:** 1:37–5:27 (start 97s) - **Listen:** [https://truthliesandwork.com/110?t=97](https://truthliesandwork.com/110?t=97) --- [1:37] Al Elliott: Today we are calling out the elephant in the room. We are finally asking the question that at this point You might be afraid to ask, what is a business psychologist? [1:47] Leanne Elliott: Yes, you have heard me introduce myself as a business psychologist now for exactly 110 times, um, and there's only one episode actually back from 2022 that explains what a business psychologist is, and that is my origin story, um, episode 17 if you're interested. You've probably heard it called other stuff too, looking around online or in the workplace. Maybe you've heard of an organisational psychologist, an occupational psychologist, or a work psychologist? And then you're probably wondering, isn't it all just HR? Well, today we are answering all of those questions for you [2:21] Al Elliott: Yes, we'll be asking, what is a business psychologist and how is it different from other flavours of psychologist? We're going to be asking, what do these workplace psychologists actually do? Thirdly, how do I pick a credible expert? And fourthly, what should I expect when I'm working with a business psychologist? Since we've launched our Tuesday episode, we've answered a lot of questions related to choosing a career or navigating a career transition. So we'll also touch on how to become a psychologist [2:47] Leanne Elliott: Yep. And finally, we'll walk you through a brief case study of a culture change and an example of how not to do it, brought to you perhaps ironically by the British Psychological Society. But more on that beef later. We have 2 awesome guests joining us today to help us answer all of these questions and probably a couple more. First, let's meet Dr. Hayley Lewis. Hayley is a Chartered Coaching Psychologist and HCPC Registered Occupational Psychologist. See, we're throwing terms at you already. They will be explained. Hayley is also Program Director for the MRes Professional Practice in Occupational Psychology at Birkbeck University in the UK and is a lecturer at City, University of London. She's also a renowned sketchnote doodler and proud Pracademic. She is committed to making psychology accessible. Let's meet Hayley [3:37] Hayley Lewis: I'm Hayley. Thanks for having me on the, the podcast. Um, I am an Well, I like to say I've got dual citizenship at the British Psychological Society. So I'm an occupational psychologist and a coaching psychologist. I've been in the field 25 years, but during that time, I haven't always been in psychology roles. I've spent time in leadership and management roles in the public sector. I think probably now at this point, I'm most famous for my sketchnotes [4:07] Leanne Elliott: Yeah [4:09] Hayley Lewis: Not a day goes by when someone doesn't drop me a line about them or ask me about them or request a copy of a certain sketchnote. Um, yeah, uh, and when I go to conferences or when I'm teaching students, they'll go, oh, you're the one who does the sketchnotes. So yeah, that's probably what I'm now most famous for as a psychologist [4:28] Al Elliott: Our second guest is Paula Brockwell. Paula is a Chartered Occupational Psychologist, Culture Strategist, and Coach. She was Lead Psychologist at Robertson Cooper. That is, we've had Sir Kerry Cooper on the pod. He is the grandfather, the OG. And in 2018, she founded the Employee Experience Project. where she pioneers an evidence-based approach to upskilling and supporting strategic HR leaders to deliver impactful cultural change. Let's go meet Paula [4:55] Paula Brockwell: Yeah, well, I'm Paula Brockwell. What do I do? I help people have great experiences at work, but really with a focus on supporting businesses to really succeed by creating environments where people can bring the best they can to work. It's an awesome job. And what am I famous for? Well, it depends what circles really. Around Sheffield's way, I'm known for my specialism for helping ladies over 70s get either start running for the first time or get back into it after a long break. So that's probably a story for another time. But yeah, that's one of my favourite things to do